Team & Hiring

Specificity Customer Service

Conversation Connectors: What is Real Communication?

Conversation Connectors: What is real communication? Why is it so important? In our previous article, Leadership Conversations, we discussed a simple framework for navigating conversations ...
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Conversation Connectors Clarity Customer Service

Conversation Connectors: What is Concrete Communication?

Conversation Connectors: What is concrete communication? And How does it lead to more clarity? In our previous article, Leadership Conversations, we discussed a simple framework ...
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job selection Team & Hiring

Job Selection & Benchmarking For Success

A Selection Roadmap: Job Selection and Benchmarking for Success DISC and Motivators are powerful behavioral model tools to understand yourself and others. They give insight ...
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supportive environment Team & Hiring

Creating a Supportive Environment

Enhancing your culture begins with two key elements: How we each recharge our batteries and the environment we create to support different behavioral styles.  All ...
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Leading and Inspiring: 6 Key ways to Motivate and Inspire Your Team Accounting & Bookkeeping

Recommended Reading for Business Owners & Leaders

Business Crash Course: Top 12 – 1 a month for a year Also relisted below by topic   The E-Myth Revisited: Why Most Small Businesses ...
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Hiring Conversations Team & Hiring

The Hiring Conversation

The quality of an interview can go a long way in gaining a better understanding of the candidate, their potential, strengths, value, and team orientation. ...
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Financial data analyzing. Close-up photo of a businessman's hand counting on calculator in office. Selective focus Essential Series

Tools to Lead Your Team to Hit Their Numbers

Success in anything requires skills, tools, and resourcefulness to learn and utilize those skills and tools. Leading yourself and your team to understand what numbers your ...
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Large Group of People Attending a Conference Customer Service

Communication Skills

Communication is a major player in the business world. Business leaders and their teams often ask about communication, understanding styles, and how to communicate better. ...
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