Customer Service Conversation Connectors: What is Real Communication?
Conversation Connectors: What is real communication? Why is it so important? In our previous article, Leadership Conversations, we discussed a simple framework for navigating conversations ...
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Customer Service Conversation Connectors: What is Concrete Communication?
Conversation Connectors: What is concrete communication? And How does it lead to more clarity? In our previous article, Leadership Conversations, we discussed a simple framework ...
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Executive Summaries Mastering the 30-Second Pitch: Key Strategies for Effective Sales and Marketing Communication
Many businesses struggle with effectively communicating their marketing message, particularly in crafting a compelling and concise elevator pitch. The importance of a strong pitch ...
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Sales Crafting the Right Message for Entrepreneurs, Solopreneurs, and Salespeople
One of the most common topics that comes up in coaching conversations—especially with entrepreneurs, solopreneurs, and salespeople—is how to craft a message that truly resonates. ...
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Accounting & Bookkeeping Recommended Reading for Business Owners & Leaders
Business Crash Course: Top 24 – 1 a month for 2 years Also relisted below by topic  The Road Less Stupid, Keith J. Cunningham This ...
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Essential Series The Sales Conversation
Having effective sales conversations depends on the overall sales process and your ability to be consistently effective. Whether it’s starting the conversation, generating interest to ...
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Customer Service Communication Skills
Communication is a major player in the business world. Business leaders and their teams often ask about communication, understanding styles, and how to communicate better. ...
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